Delays are expected due to COVID-19

Delays are also expected for QLD and NSW due to those areas affected by floods

Please note delivery times for
regional and rural areas will differ depending on your location.


Standard shipping: 3-6 business days

Please note Australia post is
experiencing delays within their network as stated above. Please allow for 2-3 additional
business days on top of the above-mentioned general delivery time frames.


Orders over $ 400: Free shipping via
Australia Post

Orders under $ 400: Standard shipping

*Delivery surcharges may apply to
some areas.

Once shipped, the responsibility of the product belongs to the shipping company. We only work credible shipping companies, but if your order goes missing we will raise a ticket on that issue with shipping company.

We are a new sneaker store, so we do not have multiple shipping companies delivering for us. We use Australia Post

We only deliver within Australia



Due to the nature of these exclusive merchandise KICKSTAS  is unable to accept any kinds of refunds or exchanges. 

If you have any issue with your order, you can contact us at

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Gift Cards

Once issued, Kickstas gift cards are not eligible for returns.

Pricing Policy

Pricing is updated on a regular basis to incorporate market fluctuations.

Payment options include VISA, Mastercard, AMEX

Privacy Policy

This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels[ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].Disclosure for a business purpose:shared with our processor Shopify[ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.Purpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.Source of collection:collected from you.Disclosure for a business purpose:shared with our processor Shopify

Customer support information

Purpose of collection:to provide customer support.Source of collection:collected from you.


The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.


When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

KICKSTAS PTY LTD, 13 Mayston Street, Hawthorn East VIC 3123, Australia

Last updated: 03/03/2022